Home Assistant rescue for stuck setups

Get your Home Assistant working again.

Fixed-scope remote audits and rescue sessions for people who are stuck on remote access, Tuya, dashboards, or automations. No vague consulting, no endless back-and-forth — just a clear diagnosis, a written action plan, and practical fixes.

Request a paid audit See packages

Best for beginners and DIY users who want a focused rescue, not a long consultancy engagement.

Choose a package

Package 1

Audit

$49 fixed scope

For diagnosis and a written plan when you need clarity more than hands-on fixing.

  • Issue review from screenshots / notes
  • One-page action plan
  • Top 3 blockers identified
  • No live troubleshooting
Package 2

Rescue

$99 most popular

For users who want the audit plus one focused remote rescue session.

  • Everything in Audit
  • One remote session to unblock the main issue
  • Follow-up notes after the call
  • Best for remote access / Tuya / dashboard breakages
Package 3

Dashboard Cleanup

$149 dashboard + automation tidy

For messy systems that need a cleaner dashboard and a small automation reset.

  • Everything in Audit
  • Dashboard review and cleanup suggestions
  • Automation sanity check
  • Prioritized follow-up backlog

What this is for

  • Remote access that won’t work
  • Tuya devices or IR remotes that won’t integrate
  • Dashboards that are cluttered, broken, or hard to use
  • Automations that don’t fire or are unreliable
  • New installations where you need a fast second pair of eyes
  • Stuck migrations or half-finished DIY setups

What is excluded

Keeping the offer narrow is how we keep support burden low and delivery fast.

  • 24/7 support or ongoing management
  • Broad smart-home consulting
  • Custom hardware procurement
  • Network engineering beyond what is needed to diagnose the issue
  • Open-ended automation builds
  • Anything that requires permanent admin access beyond the agreed scope

Why this offer works

Positioning

It is not “smart home consulting.” It is rescue work for people who are stuck and want one clear next step.

Scope control

Fixed packages, fixed delivery, and a written deliverable reduce support churn and make the offer easier to buy.

Intake form

This goes to the live /api/lead-intake endpoint so every request lands in the project-owned intake log.

Email Sam instead
The form posts to the live intake endpoint and should return a JSON acknowledgement. If submission fails, use the email link above.

Contact

If you want to keep it simple, email sam@filce.uk. That replaces the old placeholder contact address and matches the live site contact details.

Delivery

Audit requests go to the live intake endpoint, and the page is published at /home-assistant-audit/.